이 웹사이트는 쿠키를 사용합니다

이 쿠키들을 통해 당사에서는 귀하의 당사 웹사이트 방문 관련 정보를 수집합니다. 귀하의 개인 정보 존중은 당사 정책의 핵심입니다. 당사의 개인 정보 보호 및 쿠키 정책에 대한 상세 정보는 동봉된 내용에서 확인할 수 있습니다. 현재 진행하기 위해서, 당사에서는 귀하께 당사의 약정에 동의해 주실 것을 요청합니다. 협력해 주셔서 감사합니다.개인 정보 보호 및 쿠키 정책.

join-1.jpg join-2.jpg

우리와 함께

TECHNICAL SERVICE ENGINEER

직위 이름:

서비스

보고서 객체:

APAC

장소:

Suzhou, Jiangsu, China

Overview of Position:


Responsible for communication with local dealers/installers and end customers, technical training for customers, on-site service. This position needs to do the technical support or after-sales work for the local market.


Tasks and Responsibilities:


- Handle general inquires for technical support and after sales related activities

- Provide daily technical support to customers over phone line, email, or face to face. Solve / handle technical escalations from the customers

- Responsible for supporting and assisting the sales team in all technical issues, provide application advice for local distributors and end customers

- Provide on-site inspection, commissioning, troubleshooting and replacement of defectives Products, with appointments of customers in advance

- Supervise local Service Logistic providers, manage local exchange pool & return of faulty inverters to local exchange pool.

- Manage and train the local Service providers (Installers) & customers to avoid future failure of inverters due to installation error.

- Perform firmware upgrading and tiny rework in hardware locally

- Maintain the good communication with Level 2 engineers based in HQ office

- Provide technical training courses and roadshow about pre-sales, installation and after-sales customers or potential customers, installers and O&M operators, and the third-party service providers as assistant lecturer or lecturer

- Attend exhibitions and marketing events to setup the hardware environment and introduce products and service issues to support sales and marketing team

- Submit the related reports and documents to supervisor every week.


Qualifications & Requirements:


• Diploma or Bachelor degree or above in Electrical, Electronics

• Fluency in English writing and speaking

• More than 2-years in Electrical Electronic Engineering, PV industry experience preferred

• The good computer operation skill


Personal attributes:

• Have a good communication and coordination ability, great responsibility to work

• Strong hands-on skills

• Have high sense of responsibility and ability to execute

• Drive for the local service cost control


Would you like to be part of a dedicated team and leap into a successful future with us?

We are looking forward to your application at HR@goodwe.com.

뉴스레터

통찰력을 주는 업계 뉴스와 GoodWe 뉴스를 이곳에서 확인하세요.

GoodWe Technologies Co., Ltd.

GoodWe Technologies Co., Ltd. 데이터 보호 선언

GOODWE Solar Academy

GOODWE Solar Academy 데이터 보호 선언

J반갑습니다.

구드웨이 통신 구독

아래에 정보를 받기 위해 상세한 정보를 삽입하십시오

당신은 어떤 종류의 Goodwe 사용자입니까?...

소매점

유통 업체

최종 사용자

기타

인증번호 입력:*

나는 좋은 소식을 받아들였다 프라이버시 정책 나는 이 조건들을 받아들인다

가입